Title: SDSC Outage – 4 August 2014, 12:05pm – Core ‘cavern’ NFSDescription: At 12:05pm the lockd process on the core NFS server became unresponsive. This caused reference UNIX systems which utilize ‘cavern’ NFS to freeze. SDSC system engineers restarted the NFS server at 12:35pm and all service has been restored.Start Time: 12:05Date: 2014-08-04End Time: 12:35
Category Archive: Incident Notification
SDSC Network Outage – 3 July 2014, 13:45
Title: SDSC Network Outage – 3 July 2014, 13:45Description: Update, 15:41, 3 July 2014: All service has been restored. Please contact SDSC operations if you observe any additional problems. Update, 14:35, 3 July 2014: The networking group has restarted a core switch and some services have started to regain connectivity. Some services leveraging centralized Active …
SDSC Outage Notification – limited project storage availability – 14:55
Title: SDSC Outage Notification – limited project storage availability – 14:55 Update – 24 June 2014, 15:30: Network connectivity has been restored and all services are operational Description: Some project storage nodes are unavailable. System engineers are investigating.Start Time: 14:55Date: 2014-06-23
SDSC Outage Notification – 17 June 2014, 14:15 – web5 web server
Title: SDSC Outage Notification – web5 web server – 14:15Description: The web server web5.sdsc.edu froze around 14:15. We restarted immediately and the services recovered around 14:35. Please contact your support representative with questions or concerns.Start Time: 14:15Date: 2014-06-16End Time: 14:35
SDSC Network Outage – 26 March 2014, 09:22
Title: SDSC Network Outage – 26 March 2014, 09:22 Update 13:21, 26 March 2014: Brief network interruption occurred between 13:19 and 13:21. Description: At 09:22 on 26 March 2014, one of the core network routers failed. During the failover to the redundant router, systems and services may have experienced a brief network outage. SDSC network …
:SDSC Outage – 14 Mar 2014, 11:50 – Blue UPS
Title: SDSC Outage – 14 Mar 2014, 11:50 – Blue UPS Update – 14:36, 14 Mar 2014:Cloud storage service has been restored. There is one node still being worked on, so performance may be slow until that node is brought back online. Update – 13:10, 14 Mar 2014:Project storage nodes have been brought back online. …
Firewall / High Security Services Outage – 28 Jan 2014
Update 15:00, 28 Jan 2013 Some systems and services have been returned to service. Steps are still being taken to restore all remaining offline services Title: Firewall / High Security Services Outage – 28 Jan 2014Description: The primary high security firewall is experiencing an outage for specific services/hosts. SDSC engineers are investigatingStart Time: 13:35Date: 2014-01-28
Performance impact : SDSC Cloud
Title: Performance impact : SDSC CloudDescription: SDSC’s Cloud Storage service is experiencing high load and performance may be impacted. Engineers note that the largest impact was between 06:00 and 17:30 on 24 Jan 2014. Alternate tuning parameters have been put in place to alleviate much of the congestion. Please contact standard support channels if errors …
Outage : merrimac.sdsc.edu (login-linux.sdsc.edu, ll.sdsc.edu) 9 Jan 2014, 12:35
Title: Outage : merrimac.sdsc.edu (login-linux.sdsc.edu, ll.sdsc.edu) 9 Jan 2014, 12:35Description: The system froze and required a hard restart. All sessions and running jobs have been terminated.Start Time: 12:30Date: 2014-01-09End Time: 12:50
SDSC webserver outage, 14 Nov 2013
Update 10:37: web5 is back online and web services are restarting normally. Please contact support@sdsc.edu to report any issues. Title: SDSC webserver outage, 14 Nov 2013Description: web5.sdsc.edu, a component in the SDSC webfarm, crashed and requires a power cycle. Web/DB is working to bring the system online at 10:04 PST.Start Time: 10:00Date: 2013-11-14