Category Archive: Incident Notification

Emergency Outage – Commvault

Title: Emergency Outage – CommvaultDescription: An error with the Commvault license manager software has prevented jobs from completing. We will be in contact with Commvault support and provide updates as we have information. Currently all jobs are in waiting/pending.Start Time: 23:00Date: 2012-11-06

Event Notice: Connectivity loss of switching through lightning – Resolved

Event Notice: Connectivity loss of switching through lightning – Resolved Event Start: 9:01pm 10/05/2012   Event Resolved:  5:00PM 10/08/2012 Event Known Impacts:  Impact all floors west and central SDSC building, W77 – some rockstar resources were impacted Summary of Issue: Network disruption from mis-conifgured port(s) (loop, root issue) travels though the network until it is …

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Event Notification: Intermittent flapping on some devices attached to router Lightning

Event Notification: Intermittent flapping on some devices attached to router Lightning Time: 12:46AM July 18th, 2012 NOTICE: Dear colleagues, SDSC is seeing intermittent flapping on devices attached to the router lightning and have received reports of some users having intermittent connective issues.  Enterprise Networking Services (ENS) has responded and is looking into the problem and  …

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SDSC Wireless Network Connectivity Problems, 11 July 2012, 13:45

Title: SDSC Wireless Network Connectivity ProblemsDescription: At approximately 13:45 on 11 July 2012, the wireless network SSID “SDSC” began experiencing problems. During this service disruption we ask that you use the wireless networks with the SSID “UCSD Protected” and “UCSD Guest”. Campus ACT networking is looking in to the problem and we will update as …

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SDSC Event Notification, CENIC reporting service interuptions to CalREN backbone, 2:15AM 5-14-2012

[CENIC #282824] CENIC Backbone OUTAGE Initial Summary of INITIAL outage: START: 02:15 PDT, Thu 5/24 END:   ONGOING SCOPE: Service Impact to CalREN Backbone Network IMPACT: Loss of diversity to the CalREN DC Backbone Loss of diversity to the CalREN HPR Backbone Loss of diversity to the CalREN ISP Backbone COMMENTS: We experienced a widespread service …

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[Resolved] 5/15/2012 ~11:35PM: Power outage in West Data Center

Power has been restored to the orange system. Please call 858-534-5090 to report any issues. UPDATE:  We have been tracing the problem through the night.  Potential solutions have been identified and we hope to have power back online this morning for the affected systems.  We apologize for this service interruption. On Tuesday May 15, 2012 …

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Event notification, 3:33am 4/29/12 – Project storage host ps-c02-1

Services affected: This host is the NFS server for the following filesystems, they are all unavailable during the outage. /ps-data/rcicdm Client hosts arckex.dynamic.ucsd.edu, sdy.ucsd.edu /ps-data/vmware Client hosts clark.ucsd.edu, cochran.ucsd.edu, jennings.ucsd.edu, kreski.ucsd.edu, parks.ucsd.edu, ps-test-1-10g.sdsc.edu /ps-data/cloudlogs Client host swift-rocks-master1.sdsc.edu /ps-data/cmmap Client hosts iceberg.sdsc.edu, mae.sdsc.edu, web000.sdsc.edu, web001.sdsc.edu, web002.sdsc.edu, csdi001a.sdsc.edu, csdi002a.sdsc.edu, zeno.sdsc.edu, dash-login.sdsc.edu /ps-data/ngbt Client hosts 8ball.sdsc.edu, billiards.sdsc.edu, qball2.sdsc.edu, …

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RESOLVED: UCSD Wifi Connection Issues, 2/17/12 2:45pm

RESOLVED: UCSD Staff are currently investigating campus wireless connectivity issues. We appreciate your patience. Please check back for updates.  This affect UCSD and UCSD Guest wireless networks.

SDSC Incident Notification, Partial SAMQFS outage, 9/20/2011 3:33pm

Title: SDSC Incident Notification, Partial SAMQFS outage, 9/20/2011 3:33pmDescription: At 3:33pm ‘sanka.sdsc.edu’ had fibre channel errors causing the system to crash. This server provides the metadata and tape access for the following SAMQFS filesystems: /archive/science /archive/science2 /archive/mdhpss SDSC is currently investigating and will utilize tonight’s scheduled maintenance period (5pm-11pm) for repair. Start Time: 15:33Date: 2011-09-20

SDSC Incident Notification, Network Interruption, 9/7/2011 8:30pm

Title: SDSC Incident Notification, Network Interruption, 9/7/2011 8:30pm Description: Additional hardware issues with the Colocation Arista switches have caused limited network outages. Staff is investigating and more information will be posted as available. update 9/8, 01:18 : Problem Resolved. Links between East/West Arista and Thunder were cycled after spanning-tree issues were seen. Secondary links to …

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