SDSC Operations was informed that the primary operations phone line – 858-534-5090 – is down. We are attempting to contact someone with UCSD telecom to get this resolved, but due to the holiday campus closure this may not be resolved immediately. Fortunately we have two phones in operations, so for emergency issues, first please attempt …
Category Archive: News
General announcements
Network Outage – UCSD colocation customers behind the firewall
UPDATE: 12/22 @ 1540 – Network is stable. Emergency ticket has been resolved. 12/22 @ 1525 – The network is now stabilized as of 1515, and we believe we have isolated the issue. ITS Datacom and Security continue to investigate root cause. 12/22 @ 1420 – We have had reports of connectivity issues …
Outage Notification – VMWare hypervisor failure – 22 Nov 2017
At approximately 10:20am on 22 Nov 2017 a hypervisor within the VMWare infrastructure suffered a loss of network connectivity. During this outage some of the hosted VM system may have experienced disk outage. SDSC engineers are rebooting affected systems and notifying customers directly. Once a complete list of affected systems is compiled, this status update …
SDSC Planned Maintenance – Linux Patch/Reboot – 21 Nov 2017 – 17:00-23:00
[Update : 13:32, 9 Nov 2017] The host list has been updated to reflect all systems needing maintenance — On Tuesday, 21 November 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 …
**UPDATE: UPS maintenance, Tuesday, October 31st, 2017 @ 7am**
***COMPLETED*** [Update on 10/31 @ 1436] Maintenance on the units is completed for today. Please note that another window is posted for 11/17 @ 8am. Due to some emergency calls in the county, our contractors got a late start on this maintenance this morning. We will still use the window until 1600 today, and …
SDSC Outage Notification – intranet.sdsc.edu (Sharepoint) – 21:12, 19 Oct 2017
[Update: 22:43, 19 Oct 2017] The Sharepoint site is now up and sites have been verified. —- The SDSC Sharepoint site, intranet.sdsc.edu, is unavailable. Engineers are investigating the cause.
SDSC Incident Alert – Partial West Datacenter Power Outage – 11:40, 19 Oct 2017
[Update: 12:32, 19 Oct 2017] Power has been restored and services restored. —- A power circuit breaker has failed causing loss of power to six racks in the West datacenter. The affected rack customers include: LJI UCLA UCSD Library Campus electricians have been notified.
SDSC Emergency Maintenance – Linux patch/reboot – 3 Oct 2017, 17:00-23:00
Update: 19:24, 3 Oct 2017 — Patching and reboots are complete. Please contact support with any concerns. —— SDSC will be applying critical patches to the following Linux systems on 3 October 2017 starting at 17:00. This maintenance will require a reboot of all systems listed below. Please contact support@sdsc.edu with any questions or concerns. …
SDSC Planned Maintenance – Linux/Solaris Patch and Reboot – 15 Aug 2017, 17:00-23:00
On Tuesday, 15 August 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Updates will be posted on the SDSC status page at http://status.sdsc.edu. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Affected Linux systems: anchor arbiter athena …
SDSC Service Retirement – Solaris login hosts – 14 August 2017, 10:00
Solaris login hosts multivac.sdsc.edu and pauline.sdsc.edu will be retired at 10 AM on 14 August 2017. Please use Linux login host newton.sdsc.edu instead of multivac and pauline.