Category Archive: Incident Notification

SDSC Core Networking, 7/26/2011 (Resolved)

Title: SDSC Core Networking, 7/26/2011 (Resolved) Description: SDSC has determined that the backup route engine (RE1) has crashed due to excessive heat and failed to come back online. The problem has been resolved and all routes should be functional. Please contact SDSC Operations at (858) 534-5090 if you are experiencing any problems. Start Time: 10:55 …

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UCSD Exchange Email Interruption, 7/7/2011, 9:00am

Title: UCSD Exchange Email Interruption, 7/7/2011, 9:00am Description: UCSD has posted a notice regarding Mail.ucsd.edu on their status page, http://status.ucsd.edu/#main campus_1 Please refer to this link for the most up to date information. Contact SDSC IT Support at 858-534-8334 if you are having problems. Start Time: 9:00 Date: 2011-07-07

SDSC Incident Notification, 6/28/11, Minor network interruptions

Title: SDSC Event Notification, 6/28/11, Minor network interruptions Description: SDSC is experiencing very brief and intermittent network interruptions. Our NOC team is addressing the problem. Please report any issues to SDSC Operations at (858)534-5090 or operations@sdsc.edu. SDSC Operations staff are available 24/7 to assist you and can direct your issue to our on-call staff. Start …

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SDSC Incident Notification, 6/8/2011 – Citrix Server

Title: SDSC Incident Notification, 6/8/2011 – Citrix Server Description: At 1:26pm on 6/8/2011 the Citrix server unexpectedly rebooted to apply a recently released Java patch. Our staff is investigating the problem. Services were unavailable for approximately 5 minutes. Start Time: 13:26 Date: 2011-06-08 End Time: 13:35

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