At approximately 3:41 PM 9/7/2011, one of our Colocation Arista switches experienced a hardware reset. The heartbeat from the FocalPoint chip reset, causing the process manager on both peer switches to restart the process and terminate all MLAG connections. This self-healing feature reset the interfaces and the primary switch election took place, returning the mastership to …
Category Archive: Incident Notification
SDSC Incident Notification, External Connectivity, 9/6/2011 3:45pm
At approximately 2:45 pm today, 9/6/2011, SDSC experienced a routing issue that was preventing connections to SDSC from external, as well as internal connectivity to many hosts. SDSC ENS staff has resolved the issue and all network connectivity has been restored as of 3:40 pm. We apologize for this unexpected interruption.
SDSC Incident Notification, SAM QFS Filesystems, 9/3/11, 12:25pm
Last night the SDSC SAMQFS archival storage system showed additional errors — those have been resolved and all file systems are operational. We apologize for the inconvenience these outages may have caused. If you are still having problems please contact SDSC operations at 858-534-5090 or operations@sdsc.edu. SDSC Operations staff are available 24/7 to assist you …
SDSC Incident Notification, 9:47am 9/02/2011, Sam-QFS /Archive Filesystems
Title: SDSC Incident Notification, 9:47am 9/02/2011, Sam-QFS /Archive Filesystems Description: At approximately 8:30am 9/2/2011 SDSC began seeing issues with a component of the SamQFS system which is affecting /archive/science and /archive/users shares. The system has failed over to the secondary server, however archiving and staging files to/from tape is unavailable. You may experience delays when …
SDSC Status Update, 8/6/2011, 4:54pm SDSC Services Update
Title: SDSC Status Update, 8/6/2011, 4:54pm SDSC Services Update Description: UPDATED: 4:54pm pst 8/6/11. All core services have been restored. We are working to repair the remaing issues. Please contact SDSC Operations at 858-534-5090 or operations@sdsc.edu to report any continuing service outages. Colocation customers, please continue to contact operations if you need any assistance with your systems. …
SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE – UPDATE
As of ~7pm this evening power has been restored to all campus buildings. SDSC is beginning the process of bringing systems back online. We encourage you to do the same and contact SDSC operations if you need assistance. For campus information regarding this outage, please visit: http://status.ucsd.edu
SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE – UPDATE
Title: SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE – UPDATE Description: The source of the outage has been identified. SDG&E lost a power substation off campus which sent a surge to the UC Campus CoGen Facility, disrupting power on campus. Campus and SDSC staff are working on the problem, but there is no ETA …
SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE
Title: SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE Description: At 4:40PM today the SDSC Datacenters and some parts of the building lost street power. We are waiting for an update from Campus Services and SDG&E. Staff should shut down all unnecessary equipment. We will notify you with an update as soon as possible. The …
SDSC Incident Notification, 8/1/2011 – Citrix Server
Title: SDSC Incident Notification, 8/1/2011 – Citrix Server Description: At approximately 8:30am today, 8/1/2011, the Citrix server stopped responding to logins. We are working to resolve the problem and should have it back online shortly. Start Time: 8:30 Date: 2011-08-01
UCSD Exchange Email Issue, 7/26/2011, 12:00pm
Title: UCSD Exchange Email Issue, 7/26/2011, 12:00pm Description: UCSD is currently experiencing some slowness with our Exchange system due to high loads on our servers. Our engineers are currently working to resolve the issue. We apologize for any inconvenience and please check for further updates. Engineers are actively working on the issue. Exchange email and …